Gcinaphi Dlamini is the Senior Human Resource Officer, specializing in Human Resource Development (HRD) with the Ministry of Public Service. She holds a bachelor's degree in Humanities and a postgraduate diploma in Human Resource Management. Gcinaphi also has additional certifications in Monitoring and Evaluation, Strategic Public Sector Management, and Records Management. After the Washington Fellowship, she intends to empower co-workers through mentorship, coaching and workshops to be more effective and efficient providers of government services.